Terms and Conditions

1. Acceptance of Terms

By accessing or using the A Soap Is Born website (asoapisborn.com) or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Products

All products sold by A Soap Is Born are handmade in small batches using natural and organic ingredients. As a result:

• Colors, shapes, and textures may vary slightly from product photos.
• Product availability is subject to change without notice.
• We reserve the right to discontinue any product at any time.

Our products are intended for external use only. Please review all ingredient lists before purchase if you have known allergies or sensitivities. We are not responsible for adverse reactions resulting from undisclosed allergies.

3. Pricing and Payment

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time.

• Payment is processed securely through PayPal.
• We do not store your payment information on our servers.
• Orders are not confirmed until payment is successfully processed.

4. Orders and Cancellations

Once an order is placed and payment is confirmed, we begin processing it promptly. If you need to cancel or modify an order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request, but we cannot guarantee changes once an order has entered production or shipping.

We reserve the right to cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. In such cases, a full refund will be issued.

5. Shipping

We ship to addresses within the United States. Shipping times are estimates and are not guaranteed. A Soap Is Born is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

• Orders are typically processed and shipped within 3–5 business days.
• You will receive a confirmation email with tracking information once your order ships.
• Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Due to the handmade and personal care nature of our products, all sales are final. We do not accept returns or exchanges on opened or used items.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [email protected] with a description and photo of the issue. We will work with you to make it right, which may include a replacement or store credit at our discretion.

7. Coupon Codes and Promotions

Coupon codes and promotional discounts are subject to the terms stated at the time of issuance. Codes are non-transferable, may not be combined with other offers unless stated, and have no cash value. We reserve the right to modify or discontinue promotions at any time.

8. Intellectual Property

All content on this website — including text, images, logos, product names, and designs — is the property of A Soap Is Born and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, A Soap Is Born shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.