Privacy Policy

1. Introduction

Welcome to A Soap is Born ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address when you place an order or contact us.
• Order Information: Products purchased, order history, and payment details (processed securely through our payment provider — we do not store full card numbers).
• Communications: Messages you send us via our contact or special order forms.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order or inquiry
• Send promotional emails and newsletters (only if you opt in)
• Improve our website, products, and customer experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as payment processors and shipping carriers), provided they agree to keep your information confidential.

We may also disclose your information when required by law or to protect the rights, property, or safety of A Soap is Born, our customers, or others.

5. Cookies

Our website uses cookies — small files stored on your device — to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.